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- Which cardholders can access the Chase and Amex lounges at the US Open
- How to secure entry: booking and preparation
- What to expect inside: amenities and benefits
- Rules, limits and common restrictions to know
- Quick checklist to bring for smooth lounge access
- Insider tips to improve your experience at the US Open lounges
- Alternatives if you can’t get lounge access
The US Open has reopened premium hospitality spaces from two major card issuers, giving select ticket holders a quieter place to relax, recharge and watch tennis. If you plan to attend and want to use the Chase or American Express lounges, here’s a clear guide to eligibility, booking and what to expect inside these exclusive areas.
Which cardholders can access the Chase and Amex lounges at the US Open
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Both lounges prioritize card and member programs, but rules differ. Check each issuer’s event page before you go.
- Chase: Access typically favors Chase Sapphire cardholders, with the Chase Sapphire Reserve at the top of the list.
- American Express: Platinum and Centurion Card Members usually get priority. Other Amex cards may have limited or no access.
- Guest policies vary. Some memberships include one or more guests; others require each person to present an eligible card.
How to secure entry: booking and preparation
Don’t rely on showing up and hoping. Follow these practical steps to increase your chances.
- Visit the official US Open hospitality or sponsor pages before the tournament.
- Look for registration or RSVP links tied to Chase or Amex event activations.
- Reserve a lounge slot if the issuer offers timed entries or a capacity-controlled system.
- Bring your physical card, a photo ID and your event ticket. Digital-only proof may not be enough.
- Arrive early for peak match days to avoid long lines and sold-out lounge windows.
What to expect inside: amenities and benefits
The lounges aim to add comfort and convenience to a busy day of tennis. Amenities vary slightly by host.
- Seating and shade: Relaxing chairs and covered areas away from the crowd.
- Complimentary snacks and drinks, often with a mix of light bites and premium options.
- Charging stations and work-friendly counters for quick connectivity between matches.
- Exclusive viewing areas or screens showing live match coverage.
- Dedicated staff to help with directions, ticketing questions and small concierge services.
Rules, limits and common restrictions to know
The lounges balance exclusivity with crowd control. Expect clear policies.
- Most lounges limit time per visit or require reservations for peak hours.
- Guest counts can be strict. Some memberships allow one guest only.
- No large bags or outside food may be allowed—follow venue security rules.
- Access can change day-to-day based on capacity and event needs.
Quick checklist to bring for smooth lounge access
Keep this short list ready so you don’t miss entry.
- Valid event ticket (digital or paper)
- Your eligible Chase or Amex card
- Government-issued photo ID
- Reservation confirmation, if required
- Phone with event and issuer apps installed
Insider tips to improve your experience at the US Open lounges
Small moves can make a big difference on busy days.
- Check lounge hours early. Times can change during night sessions.
- Use issuer apps for live updates and last-minute notifications.
- Bring a portable charger—stations can fill up fast.
- Plan breaks between matches to maximize lounge time when crowds swell.
- Ask staff about any member-exclusive offers, like merchandise or upgrade options.
Alternatives if you can’t get lounge access
If lounges are full or you don’t qualify, there are other comfort options at the grounds.
- Venue hospitality packages sold through the official site.
- Club-level seating with private restrooms and dining.
- Nearby restaurants or hotel lounges a short walk from the courts.
