Best Buy bets on CTV to supercharge its retail media ad business

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Best Buy is repositioning its ad business around its electronics expertise, rolling out a new connected-TV product and fresh creator and social-commerce moves. The goal is to turn device ownership and shopper data into advertising inventory that reaches viewers at home and on social platforms.

Best Buy CTV: a new ad product built on shopper data and TV reach

Best Buy unveiled Best Buy CTV as a fusion of its first-party shopper signals and premium streaming placements. The offering pairs purchase intent, device ownership data and audience segments with CTV inventory from major platform partners.

Smart TV screen showing anonymous audience segments and ad slot icons
Best Buy pairs shopper data with CTV inventory to reach viewers at home.

  • Data inputs: shopper behavior, device ownership and purchase-intent signals.
  • Distribution: premium CTV inventory from partners such as Amazon, Roku and LG.
  • Brand reach: advertising available on new and existing Insignia TVs.

By packaging audience graphs with CTV slots, Best Buy aims to move beyond last-click retail ads. The company positions Best Buy CTV as a means to solve higher-funnel brand and awareness challenges, not just conversion-focused placements.

How partner deals expand inventory and measurement

Best Buy’s CTV push leans on several partner relationships to secure supply and measurement tools.

  • Insignia TVs run Amazon’s Fire TV OS, giving Best Buy ad access to households with those sets.
  • LG provides access to Home screen inventory and CTV video ads — a first for retail media networks.
  • Roku is another distribution partner for programmatic CTV inventory.

Best Buy also announced that its Fire TV integration will use Amazon Ads’ programmatic tech starting in February 2027. The partnership taps an installed base of Insignia buyers and folds Best Buy’s targeting and measurement into streaming placements.

This combination of device reach and in-house shopper data is presented as a key differentiator.

Quality vs. quantity: where CTV fits in retail media strategies

Retail media networks are racing to add supply. That can mean more on-site ad slots, in-store takeovers, and third-party partnerships delivered programmatically.

  1. Expand owned digital inventory (site and app placements).
  2. Monetize in-store locations and digital displays.
  3. Secure third-party inventory through platform deals and programmatic buys.

Industry analysts note that the supply glut is not the whole story. CTV is viewed as higher-quality inventory, especially when coupled with first-party shopper data — a combination Best Buy is emphasizing.

Observers also compared the move to other retail plays into TV supply, like Walmart’s acquisition of Vizio. Owning or closely partnering with TV platforms delivers a controlled stream of ad inventory and stronger measurement.

Creator commerce and TikTok Shop: turning influence into sales

Best Buy is expanding its creator program to serve brands and to produce shoppable content across platforms, including TikTok Shop.

Creator filming a product demo with smartphone and ring light
Creators and Blue Shirts will produce shoppable content for TikTok Shop and CTV.

  • Creators will curate products and create content tailored to CTV and social channels.
  • Best Buy Blue Shirts, select retail employees, will join the creator roster.
  • At launch, Best Buy’s TikTok Shop will offer nearly 10,000 SKUs from brands like Oura, Bose, Dyson and Microsoft.

Best Buy plans to integrate creator-driven commerce into its ad offerings for seasonal moments. The retailer sees social commerce as both a sales channel and an ad product.

Leadership, strategy and the business case for doubling down

Lisa Valentino, Best Buy’s chief of ads and media, is overseeing the shift as the company makes retail-media growth an enterprise priority under incoming CEO Jason Bonfig.

Valentino frames investments in CTV and social commerce as capabilities required to scale an advertising operation. The move aims to capture larger national media budgets by offering brand-safe, high-quality inventory with strong targeting and measurement.

Best Buy expects double-digit growth in its retail media business this year.

Why advertisers should pay attention

  • Electronics retailers like Best Buy hold rich device and shopper signals tied to intent.
  • CTV supply from device partners increases reach into living rooms.
  • Creator-led commerce opens new shoppable moments tied to campaigns.

Industry perspective: expert takeaways and market context

Analysts warn that adding ad slots is easy; ensuring consistent, high-quality inventory is harder. Best Buy’s approach attempts to address that gap by pairing premium CTV experiences with first-party data.

Experts say the strategy could make Best Buy more indispensable to large advertisers that already spend on electronics categories. By broadening its ad formats, Best Buy seeks to capture more of those media dollars.

Trending retail media stories and related reading

  • How Instacart is cutting item markups to grow its delivery business.
  • Target’s new Beauty Studio encourages K-beauty brands to diversify beyond Sephora and Ulta.
  • Sephora’s TikTok Shop launch leaned on creators like Mikayla Nogueira and POV Beauty.

Further industry headlines worth watching

  • Target emphasizes design legacy in a fresh marketing push (Retail Dive).
  • Amazon blocks Meta’s Muse AI agent from using its retail site (Bloomberg).
  • Amazon opens seller tooling to outside agents, beginning with Anthropic’s Claude (GeekWire).

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